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      HP wants you to pay up to $36/month to rent a printer that it monitors

      news.movim.eu / ArsTechnica · Thursday, 29 February - 22:51

    HP Envy 6020e printer

    Enlarge / The HP Envy 6020e is one of the printers available for rent. (credit: HP )

    HP launched a subscription service today that rents people a printer, allots them a specific amount of printed pages, and sends them ink for a monthly fee. HP is framing its service as a way to simplify printing for families and small businesses, but the deal also comes with monitoring and a years-long commitment.

    Prices range from $6.99 per month for a plan that includes an HP Envy printer (the current model is the 6020e) and 20 printed pages. The priciest plan includes an HP OfficeJet Pro rental and 700 printed pages for $35.99 per month.

    HP says it will provide subscribers with ink deliveries when they're running low and 24/7 support via phone or chat (although it's dubious how much you want to rely on HP support ). Support doesn't include on or offsite repairs or part replacements. The subscription's terms of service ( TOS ) note that the service doesn't cover damage or failure caused by, unsurprisingly, "use of non-HP media supplies and other products" or if you use your printer more than what your plan calls for.

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      HP empêche ses clients d’utiliser des cartouches d’encre concurrentes

      news.movim.eu / JournalDuGeek · Saturday, 27 January - 17:00

    Hp Imprimante

    Le CEO de HP, Enrique Lores, s'est attaqué à la controverse qui entoure le blocage des imprimantes utilisant des cartouches d'encre tierces en évoquant des risques de sécurité. Une déclaration qui tombe alors que le constructeur fait face à des poursuites judiciaires concernant son système de Dynamic Security censé sécuriser les produits de l'entreprise… mais au bénéfice de qui ?
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      HP CEO: Blocking third-party ink from printers fights viruses

      news.movim.eu / ArsTechnica · Monday, 22 January - 17:44

    Office printer with

    Enlarge (credit: Getty )

    Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television , he said, "We have seen that you can embed viruses in the cartridges. Through the cartridge, [the virus can] go to the printer, [and then] from the printer, go to the network."

    That frightening scenario could help explain why HP, which was hit this month with another lawsuit over its Dynamic Security system , insists on deploying it to printers.

    Dynamic Security stops HP printers from functioning if an ink cartridge without an HP chip or HP electronic circuitry is installed. HP has issued firmware updates that block printers with such ink cartridges from printing, leading to the above lawsuit ( PDF ), which is seeking class-action certification. The suit alleges that HP printer customers were not made aware that printer firmware updates issued in late 2022 and early 2023 could result in printer features not working. The lawsuit seeks monetary damages and an injunction preventing HP from issuing printer updates that block ink cartridges without an HP chip.

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      Ces PC soldés ne vous décevront pas

      news.movim.eu / Numerama · Monday, 15 January - 11:14

    Les soldes rempilent pour une nouvelle journée placée sous le signe des réductions. Et côté tech, l'un des produits phare à se procurer à prix bas est sans conteste le PC. Alors pour vous aider à vous y retrouver parmi la pléthore de modèles et accessoires disponibles, nous vous avons déniché les tops offres du moment. Il ne vous reste plus qu'à faire votre choix !

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      HP sued (again) for blocking third-party ink from printers, accused of monopoly

      news.movim.eu / ArsTechnica · Tuesday, 9 January - 20:46

    HP printer on a shelf

    Enlarge (credit: HP )

    HP has used its "Dynamic Security" firmware updates to "create a monopoly" of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims. The lawsuit, which is seeking class-action certification, represents yet another form of litigation against HP for bricking printers when they try to use ink that doesn't bear an HP logo.

    The lawsuit ( PDF ), which was filed in US District Court in the Northern District of Illinois, names 11 plaintiffs and seeks an injunction against HP requiring the company to disable its printer firmware updates from preventing the use of non-HP branded ink. The lawsuit also seeks monetary damages greater than $5,000,000 and a trial by jury.

    The lawsuit focuses on HP printer firmware updates issued in late 2022 and early 2023 that left users seeing this message on their printers when they tried to print with non-HP ink:

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      Test HP Spectre Fold : un beau sandwich d’innovation vendu à prix d’or

      news.movim.eu / JournalDuGeek · Thursday, 4 January - 17:00

    Fold Ouvert

    Une machine exubérante et séduisante qui ne manque pas d'arguments, mais mieux vaut attendre les prochaines générations, notamment à cause du prix qui reste encore stratosphérique.
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      Microsoft releases downloadable tool to fix phantom HP printer installations

      news.movim.eu / ArsTechnica · Tuesday, 19 December - 20:16 · 1 minute

    The HP LaserJet M106w is one of the printer models that is mysteriously appearing for some users in Windows 10 and 11.

    Enlarge / The HP LaserJet M106w is one of the printer models that is mysteriously appearing for some users in Windows 10 and 11. (credit: HP)

    Earlier this month, Microsoft disclosed an odd printer bug that was affecting some users of Windows 10, Windows 11, and various Windows Server products. Affected PCs were seeing an HP printer installed, usually an HP LaserJet M101-M106, even when they weren’t actually using any kind of HP printer. This bug could overwrite the settings for whatever printer the user actually did have installed and also prompted the installation of an HP Smart printer app from the Microsoft Store.

    Microsoft still hasn't shared the root cause of the problem, though it did make it clear that the problem wasn't HP's fault. Now, the company has released a fix for anyone whose PC was affected by the bug, though as of this writing it requires users to download and run a dedicated troubleshooting tool available from Microsoft's support site.

    The December 2023 Microsoft Printer Metadata Troubleshooter Tool is available for all affected Windows versions, and it will remove all references to the phantom HP LaserJet model (as long as you don't actually have one installed, anyway). The tool will also remove the HP Smart app as long as you don't have an HP printer attached and the app was installed after November 25, presumably the date that the bug began affecting systems. These steps should fix the issue for anyone without an HP printer without breaking anything for people who do use HP printers.

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      I’ve used a foldable laptop for a month, and I’m ready to return to a clamshell

      news.movim.eu / ArsTechnica · Thursday, 14 December - 12:20 · 1 minute

    HP Spectre Fold

    Enlarge / Reflective screens and creases aren't the only concerns with foldable PCs. (credit: Scharon Harding)

    Specs at a glance: HP Spectre Foldable 17-cs0097nr
    Screen 17-inch 1920×2560 OLED touchscreen
    OS Windows 11 Home
    CPU Intel Core i7-1250U
    RAM 16GB LPDDR5-5200
    Storage 1TB PCIe 4.0 SSD
    Networking Wi-Fi 6E, Bluetooth 5.3
    Ports 2x Thunderbolt 4
    Size (folded) 10.91×7.53×0.84 inches
    Weight (with keyboard) 3.58 lbs
    Battery 94.3 Wh
    Warranty 1 year
    Price (MSRP) $5,000
    Other HP Rechargeable MPP2.0 Tilt Pen, Bluetooth keyboard, and HP Envy USB-C Hub included

    Although foldable smartphones have been available for five years , the devices are still trying to justify themselves. And after using a foldable-screen laptop as my primary PC for about four weeks, I'm not sure they're ready for prime time.

    I'm leaving my time with HP's first foldable laptop with a sense of anticipation for the future of laptops, which I think would benefit from a resurgence of creative ideas that cater to the unique ways people use their computers. But I seriously question if the benefits of having a 17-inch screen in a 12-inch laptop body are worth the trade-offs inherent in today's foldable PCs .

    Early participants in the foldable laptop world have an opportunity to define the space, while consumers can decide if this is something they even want. HP's foldable is the most beefed-up option ever, and weeks of use have shown me a lot about what I want and don't want to see when the dust settles.

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      HP misreads room, awkwardly brags about its “less hated” printers

      news.movim.eu / ArsTechnica · Thursday, 7 December - 20:32

    hp made to be less hated marketing ad

    Enlarge (credit: HP )

    HP knows people have grown to hate printers. It even knows that people hate HP printers . But based on a new marketing campaign the company launched, HP is okay with that—so long as it can convince people that there are worse options out there.

    The marketing campaign hitting parts of Europe aims to present HP as real and empathetic. The tagline "Made to be less hated" seems to acknowledge people's frustration with printers. But HP's a top proponent of the exact sort of money-grabbing, disruptive practices that have turned people against printers.

    When did HP printers become “less hated”?

    Three short HP video ad campaigns detailed by Marketing Communication News include one with a customer supremely frustrated with his printer's low ink warning. He kicks his hardware off the table before words appear saying, "No more low ink with HP ink solutions." Another HP video brags of "no more installation fails" and points to HP's Smart app. Both of these claims fall apart with a look at HP's recent and poorly executed firmware rollouts.

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